Hale Process Services

FAQ

What is Service of Process?

  • United States legal procedure requires that each party in a case be notified if actions are taken against them in a court of law. Process serving is an important aspect of the Due Process of Law to insure notification.

    Process serving laws and rules of civil procedure vary from state to state. People are notified of actions against them or court procedures involving them through the delivery of legal documents such as summons, complaints, subpoenas, orders to show cause, and writs.

 

Why should we use your process serving service?

  • At Hale Processing our goal is for our clients to be 100% satisfied. Our innovative technology and professional staff are your assurance that we will get the job done reliably, professionally, and cost effectively.

 

How long does it take to get papers served?

  • Turn-around-times vary. However, this is something that is usually determined by the client and is usually reflected in their fees.

 

When will my documents be served?

  • That depends on the type of service you request. Hale Process Serving offers the following types of service:

Routine Service –The first attempt will be made within 72 hours of receiving the service documents.

Rush and After Hours Service This type of service is requested when the documents are to be served at a specific time or the same day. Also, this service is when documents need to be served between the hours of 9 pm and 7 am.

Emergency Rush ServiceThis type of service is requested when attempt for delivery is needed immediately. The server will be dispatched to serve your documents immediately.

 

How do I know my documents have been served?

  • We offer our clients a free Web Services Package that automatically generates an email when service is completed and updated in our system. This innovative tool keeps job status at our clients’ fingertips. In the office, at home, or somewhere else altogether, our clients can access the status of their papers 24 hours a day, 7 days a week!

    Our staff members are happy to provide phone assistance to our clients without computer access.

 

What if the person does not accept the papers?

  • In most cases service does not have to be accepted to be considered effective. If the defendant comes to the door but refuses the papers, the process server may just have to leave them at their feet and walk away. In some states, proper service has been perfected if the person admits to being the defendant and/or they actually touch or are touched with the papers. Please refer to the service of process laws in your state for additional information regarding accepted serving procedures.

 

Do you provide an affidavit or return of service?

  • We generate an affidavit when service is complete. We can also use your affidavit if you have a specific one that needs to be used.

 

How do I check the status of a project?

There are many ways to check the status of a file:

  • Call Hale Process 407-275-6969
  • Log in to our secure client website under TAB that says STATUS
  • Email us: Status@hale-pi.com

 

When do you expect payment for your services?

  • We offer flexible invoicing with our local and bulk-rate clients. We will be happy to discuss specific details with you.

    For all first time and out of state clients, pre-payment is required. We accept cash, check, money orders and most major credit cards

 

Who do I call with questions about my invoice?

  • For questions about your account, or for inquiries about a specific project, please our knowledgeable and courteous staff at 407-275-6969.

 

How do I check the status of a project?

There are many ways to check the status of a file:

  • Call Hale Process 407-275-6969
  • Log in to our secure client website under TAB that says STATUS
  • Email us: Status@hale-pi.com

 

 

What times of day do your process servers attempt service?

  • Our process servers attempt service at all times of day and night. Residences are typically attempted in the mornings and evenings. If you believe the subject will be home during the day, please let us know and we will attempt to serve the document accordingly.

    Businesses are normally attempted between 9 a.m. and 6 p.m., unless the business has odd hours.

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Can a Sherriff serve my legal documents in Florida or any other U.S. State?

  • Yes, a Sherriff can serve your legal documents in Florida, although this is not recommended. You might experience difficulty in getting the documents served, and most are not served in a timely manner, if at all. A significant number of our clients tried to have documents served by a Sherriff subsequent to us.

 

Who do I call with questions about my invoice?

  • For questions about your account, or for inquiries about a specific project, please our knowledgeable and courteous staff at 407-275-6969.

 

I have failed in serving my legal documents through several sources, what can Same Day Process do for me?

  • Please see the information on evasive subjects, stakeouts and stings: Click Here.